Welcome to EveryShoes Shop! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is designed for active individuals and families seeking quality footwear for various activities including running, hiking, soccer, and casual wear. By using our site, you confirm you are at least 18 years old or using the site with parental supervision.
1.2 Intellectual Property Rights
All content on everyshoesshop.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
User Responsibility:
You agree not to misuse our website content or attempt to access restricted areas of our systems.
2. Product Information
2.1 Product Descriptions
We offer carefully curated footwear categories including:
- Casual shoes for everyday wear
- Performance footwear for running, hiking, and trail activities
- Specialized soccer cleats
- Comfortable walking shoes
- Kid’s footwear for growing feet
- Various sandal styles (non-returnable for hygiene reasons)
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Process
When you place an order, you’re making an offer to purchase which we may accept or decline. We’ll send an order confirmation email upon receipt.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and authorized.
User Responsibility:
You must provide accurate billing and shipping information. We are not responsible for delays caused by incorrect information.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices and correct pricing errors.
4. Shipping Policy
4.1 Processing Time
Orders are processed within 1-2 business days (Monday-Friday). Weekend/holiday orders begin processing the next business day.
4.2 Shipping Options
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
4.3 International Orders
We ship globally except to parts of Asia and remote areas. International customers are responsible for any customs duties or taxes.
5. Returns and Exchanges
5.1 Return Policy
We accept returns/exchanges within 15 days of delivery for unworn, unwashed items in original condition with tags attached.
5.2 Non-Returnable Items
- Worn footwear (showing signs of wear)
- Customized/special order items
- Clearance items (marked final sale)
- All sandals (due to hygiene concerns)
5.3 Return Process
- Email [email protected] within 15 days with subject “Return/Exchange Request – Order #[Number]”
- Wait for approval (1-2 business days)
- Ship approved returns to: EveryShoes Shop Returns, 4714 Narrow Lane Road, Montgomery, US 36116
User Responsibility:
Customers are responsible for return shipping costs unless the return is due to our error. Original shipping fees are non-refundable.
5.4 Refunds
Refunds are processed within 3-5 business days after we receive your return, issued to the original payment method.
6. Damaged or Defective Items
Contact us immediately at [email protected] with photos of the damage. We’ll arrange a free return and expedited replacement.
7. Limitation of Liability
EveryShoes Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim shall not exceed the purchase price of the product in question.
8. Privacy and Data Protection
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.
9. Governing Law
These Terms shall be governed by the laws of the State of Alabama, USA, without regard to conflict of law principles.
10. Changes to Terms
We may update these Terms periodically. The updated version will be posted on our website with a new effective date.
11. Contact Us
For questions about these Terms or our services:
Email: [email protected]
Business Hours: Monday-Friday, 9AM-5PM CST
Thank you for choosing EveryShoes Shop for your footwear needs!